Shipping policy
Welcome to VANTRELLESON. We’re committed to getting your order to you as quickly and smoothly as possible.
Processing Times
All orders are processed within 1–3 business days after your order is placed. Orders are not processed or shipped on weekends or holidays.
During high-volume periods, launches, or holidays, processing times may be slightly delayed.
Shipping Times
Estimated shipping times after processing:
- United States: 5–10 business days
- International Orders: 7–21 business days
Shipping times are estimates and are not guaranteed.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.
Incorrect Address Information
Customers are responsible for entering the correct shipping address at checkout. If an incorrect or incomplete address is provided, we may not be able to issue a replacement or refund once the order has shipped.
If you notice an error in your address, contact us immediately before your order is dispatched.
Lost, Delayed, or Stolen Packages
VANTRELLESON is not responsible for shipping delays caused by carriers, customs, weather conditions, or incorrect shipping information.
If your package shows as delivered but cannot be located, please contact the shipping carrier directly.
International Duties & Taxes
International customers may be responsible for customs fees, import duties, or taxes depending on their country’s regulations. These charges are not covered by us.
Contact
For any shipping-related questions, please contact our support team at:
